FREQUENTLY ASKED QUESTIONS
WHERE ARE WE?
LEM Charter is a company that has its fleet in Empuriabrava, our offices are located at Calle Requesens nr 97, local 4. Just 200m away, we have the moorings, an easily accessible area and free parking.
Can I rent a boat without a nautical permit?
YES. We propose a skipper service, intended for all those people who, without a navigation license, want to spend a day at sea. For more information, enter EXPERIENCES/ RENT WITH SKIPPER.
How far in advance do I have to rent the boat?
You can rent the boat up to one day before the chosen date. If you want for the same day, please contact us directly by phone to check its availability in real time
What time is the check in?
The boats are ready from 9am. However, we recommend that you be 20 minutes early, in order to sign the contract, make payments and manage the deposit on time.
What does the rental deposit consist of?
The deposit is a blockage of money, depending on the boat, to ensure that the boat has not suffered any accidents or damage due to mishandling by tenants. Upon return, a review of the boat will be made, and if everything is alright, we proceed to the refund of the total amount.
What time is check out?
The boats have to be back at 19:00pm on summer days, unless a different arrival time has been agreed with the company.
What equipment will we find inside the boat?
All our boats come equipped with a GPS service, life jacket and safety equipment, bimini top, cushions, bathing ladders, table, music, anchor and more. The inventory is redone on board.
What do I have to bring on the day of the rental?
It is important to bring water in order to stay hydrated, swimsuit, towels, sunscreen, ice for portable refrigerators and plenty of energy to have a great day!
What does the rental price include?
Includes selected boat, VAT, relevant insurance, cleaning and full tank on departure.
Can the day of the reservation be changed?
Yes, with a minimum of 15 days in advance. The change will depend on the availability of the boats.
Can everyone practice water sports?
Yes, there is no minimum age in this regard. However, we recommend a minimum age of 12 in order to start this type of sport.
If the weather is bad, what about the reservation?
If the weather is bad on the day of the reservation (it rains or the Tramuntana is blowing hard), the reservation will be canceled, so you can change the day or make a voucher worth one year.
We want a special option that we do not find on the web, is it possible?
Yes, LEM Charter offers the possibility of customizing all kinds of outings with our boats. You can contact us via email or by phone and we will do our best to make that special outing come true.